Machinery Maker MASE TOFU MACHINE

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Contact us

For our products, please feel free to contact us by sending the following form or making a call to: TEL.+81-561-74-0533

Frequently Asked Questions

Q1Do you have a catalog /brochure?

We have English and Japanese catalogs(Some catalogs are only in Japanese), Please visit our Web Site(H.P)

Q2Do you have maintenance support ? Do you provide overseas support?

Yes we do. When your machine is overseas, our engineers can visit your business and perform any neceassary maintenance.
( We have agency in Taiwan and South Korea)

Q3Do you have a Factory Observation Tour?

Yes we do. Please inform us in advance as we need to prepare materilas, (one month is preferable)

Q4What should I do if I require a quotation ?

We need to research information such as your products, amount , location and facilities' specification. These factors will reflect your quotation.
A quotation will require up to 10 working days.

Q5What are the shipping costs and freight costs?

We can arrange your request. If you like to do F.O.B or C.I F, we can accept F.O. B / C.I. F.

Q6How long is it from order to delievery time?

It is up to the facility scale and specification. Also our style is built to order, therefore the delivery date is 2-3 months to 6 months.

Q7Can individual order your products?

It is possible for individuals to order our products.

Q8Do you have any overseas agencies?

We have agencies overseas in Taiwan and South Korea.

FAQ of Mini-Star

Q1When I purchase Mini-Star, can I make TOFU?

Mini-star is able to produce "Soy milk", Tofu is made from coagulated soy milk and it requires much equipment and tools.
Please refer to the attachment.

Q2Please give me a quotation of Mini-Star and tell me about the introduction/installation.

Regarding Mini-Star quotation, the quotation will be changed by production. In the case of you only making soymilk, you don't need TOFU making equipment.
We will check the customer's details and the necessary equipment plan.

Q3What kind of business people are using Mini-Star?

Mini-Star has been used in : Cafés, Restaurants, Food Company Laboratories, Service Stations, Soymilk Shops, Handicapped Support for Employment Offices and Sweets Factories. Many inquiries have been received from various fields.

Q4Do you have any training of making soymilk and Tofu for me (our company)? when I purchase your machine from overseas.

For customer overseas, we do machine Test-Run(commissioning), and support the customer's product.
local employees 's provide technical guidance until you can produce product to your standards.
The cost of training and time period is negotiable.

Q5 I would like to start aTOFU business, Could you give me some advice? Upon purchasing your product.

Our sales representatives will advice you.
Based on our past installation experience, we will respond to you accordingly.

Q6 Is it possible to make milk from other beans/nuts /grains by using Mini-Star?

Currently, we have production results for Peanuts Tofu, Apricot milk and Black Soybean milk.
If you produce any other than listed above , we need to have a Test Run.

Q7Could you perform trial test before I purchase Mini-Star?

Based on our company policy, the cost of commissioning of Mini-Star is "charged" for our customers when they don't have purchase this machine yet.
Commissioning fee includes ; material cost, disposal fees of waste products during commissioning/after commissioning.

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